FAQ

( frequently asked questions )
Please find below a number of questions frequently asked by our customers and website visitors over time.  Over many years, thanks to customer reviews and customer questions, we have made many improvements to our Buildwell metal Storage sheds and shed assembly instructions to make things easier for you.
If you have a question to would like answered we can help, please contact us.
ABOUT BUILD-WELL METAL STORAGE SHEDS
Why purchase a Metal Storage Shed vs Plastic (Resin) shed?
Metal storage sheds are without exception the most economical form of storage compared to wood, plastic, vinyl, or even paid monthly storage rental.

The cost price is usually at or around the price of similar sized plastic storage sheds but in the case of Build-Well Sheds - an exclusive to ACE Hardware - they will last a quite a long time.

The warranty covers you for 20 years, but depending on your location and care of your shed you can expect more.

Plastic sheds usually only give you a warranty for up to 10 years.  The warranty on a Build-Well Metal storage sheds gives you double the life for around the same initial investment.

Metal storage sheds invariably do take longer to assemble than plastic sheds.  But they will double the life compared to plastic sheds and require less maintenance than wooden sheds.  So, for those few extra hours spent in installing your Build-Well Metal storage shed it will pay for itself repeatedly with the extra life a metal storage shed gives you!
What is the Warranty for Buildwell Metal Storage Sheds?
All Build-Well Storage Sheds come with a 20-year warranty on materials. Please view our warranty <here>.  Please understand that damages due to accidents or weather (including paint fading) are not covered.  That would be covered under homeowner insurance.
Nominal storage shed size vs Actual storage shed size?
Nominal size is the roof edge dimensions of the shed rounded to the nearest foot.  Always check the actual dimensions - inside and out - to be sure you have the correct size for your purpose.
What is the gauge of steel used in Buildwell Sheds?
The word gauge refers to the thickness of the steel used.  Build-Well Metal Storage Sheds use 0.3mm steel in the panel sheets and 0.4mm steel in the channel joiners and reinforcing struts on doors and roof (horizontal shed roof).
Which type is best a Horizontal or a Vertical Storage Shed?
Both horizontal sheds and vertical sheds have their uses depending on what is being stored and why. Many tall sheds are underutilized and the headroom inside the shed is often not used, however where longer tools like a rake , hoe or spade are part of your garden tool kit then a taller shed would work best.

For securely storing push bikes, a 6 x 3 low profile Buildwell Storage shed with 2 wide doors and a gas strutted lift up roof is ideal. The same applies to wheeled garbage bins where they need to be protected from roaming wildlife like racoons, deer, rats mice and bear. Simile storing outdoor toys and cushions work well in a low profile shed.

The lift up gas strutted, and 2 wide doors allow ease of convenient access as well as secure out of sight storage.

These sheds are ideal down the side of the house under eaves and out of the way.

The Buildwell 4 x 3 Lift up roof and drop-down front is perfect for Animal food storage, as pool pump housing, garden cushions and makes a perfect “potting shed” for gardening enthusiasts.
PURCHASING A BUILD-WELL METAL STORAGE SHED
How do I purchase a Buildwell Storage Shed?

It is very easy.  You can order any of the Build-Well Storage Sheds directly from ACE Hardware, either Online or at your local store.  Just drop into your nearest Ace Hardware Store and have a chat to the friendly staff.  They'll be happy to order one in for you.

Online here www.AceHardware.com/Build-Well-Sheds

or...

Find your Local ACE Hardware Store

What is included in my Buildwell Storage Shed Kit?
  • All shed wall panels, end channels fittings.
  • All fixings (screws, rivets, joiners, safety corners,
       screw safety covers and washers).
  • Anchor bolts and brackets, door handle,
       door catches, padlock(s), double headed
       drill bit, gas struts (as required).
  • We also include a heavy-duty rivet tool.
  • Assembly Guide Instructions.
  • 20-Year Manufacturer's Warranty.
What is not included in my Buildwell Shed Kit?

Our shed kits include all main building components.  You will supply the tools required for assembly, sealants (caulk) if desired, and unique fasteners to your particular installation.  Each kit includes a detailed list of the exact tools and materials needed.  In most cases, the list will be similar to this:

    • Power tools (recommend a power drill),
         rubber mallet, screw- driver, carton knife..
    • Rubber Mallet (or similar, if desired).
    • Tape Measure, Squaring Tool (if desired).
    • • Floor Frame Kit
         (available as an accessory from AceHardware.com)
    • Safety Gear (e.g., gloves (there are sharp metal parts),
         safety eye-wear, safety clothing, safety footwear.
         We recommend you wear safety gear and read STEP 1 of
         your instructions before you begin assembly.
How long will it take for my shed to be delivered?
Depending on the day you order you can expect your shed to be delivered to your nearest Ace Hardware store within 7 working days.  Delivery to your nearest store is FREE.

If you would like the shed delivered to your home have a chat to your nearest store and they will deliver to you home for a nominal charge based on your location.
What is the lead time?  How soon can I have my Buildwell Storage Shed?
We have a supply of Build-Well Storage Sheds in-stock shed right now in ACE Hardware Warehouses across the USA.  They are available to order on-line or from any local Ace Hardware Store.
Why does it seem like ALL metal storage shed brands have low star ratings?

The shed industry really hasn’t changed much in the last 30-40 years.   Just go look at ANY other brand of metal storage shed.   You will find similar low star ratings.   Why?   Because for some people, the DIY experience of assembling a metal storage shed has been horrific and very time consuming.

Well, learning from that customer feedback, we launched Build-Well Metal storage sheds nearly 8 years ago and thought we had improved the assembly instructions.   We added more pictures, we added color-coded parts.   But we still got “help me emails” and “low star ratings.”   We knew we needed to take a few steps back and “re-invent the process.”   We needed to provide a better updated assembly experience to our Build-Well metal storage shed customers.

We NOW have the most comprehensive easy-to-use shed assembly instructions in the industry, unique to the Build-Well brand.   We’ve broken down the major steps in assembling a metal storage shed,

These major steps are: START HERE, SECTIONS, and FINAL ASSEMBLY.

So, before you make a Build-Well Metal Storage Shed purchase, see for yourself if a DIY metal storage shed kit is for you.   Please go review our new approach to assembling a Build-Well brand metal storage shed kit.   Please check out our Build-Well Metal Storage Shed instruction manual <--here-->.

Our instructions do not pretend that metal storage sheds only take an hour or two assemble.   They don’t.   None really do.   But, we spell it out for you step-by-step and we give you an estimate for how long each part of the assembly will take you.   This way you can plan your time accordingly.

We continue to be Customer Focused and Customer Responsive.   We will continue to make regular changes to our instruction manuals as a direct result of customer feedback – from people just like you.

ASSEMBLING YOUR METAL SHED KIT
Does the price include someone assembling the shed for me?
Assembling a shed kit should take one to three days depending on the size of the building and your construction expertise.
Are the Buildwell Storage Sheds assembly instructions easy to follow?
Buildwell Sheds are probably the best Assembly instructions in the World.

Over the last 4-6 years we have listened to what customers are saying and we have made our instructions very easy to follow and have broken these down into 3 logical sections with detailed and timed instructions for each step of the way.

Each part is identified with a factory number and is color coded. The instructions contain a drawing as well as an assembly illustration for each step.

The most important thing you can do is to read through the Assembly Instructions before you start!
How long will it take to assemble my new Buildwell Storage Shed?

Each shed has its own assembly time.  This time will vary according to your experience in assembly of kit type products.

Please refer to the instruction manuals of your chosen shed size where you will find detailed timing suggestions for every step of the assembly process.

We recommend two people for Step 3 of the assembly process.

Allow 8-10 hours for the shed assembly process (not including site preparation or anchoring)

If I have a problem with assembly of my Shed, what can I do?
Go to the Buildwell Sheds website here and let us know the issue and we will get back to you.  If you leave a phone number, we will call you within 24 hours.

If you cannot wait 24 hours, then try having another look at the assemble instructions for the parts giving you an issue.

One common issue we find is the customer not realizing the left and right walls are “angle cut” at the top.  The top of these panels do not have the “click grooves” in the wall panel, the high side of each piece goes to the rear, later this gives the shed a sloping roof to allow rainwater run-off.

The top channels for the top of these side walls are specifically designed to go on the left or right walls and should not be interchanged, so double check the correct part goes on the correct wall sheets i.e., left channel piece on left wall and right channel piece on right wall.
What tools do I need to assemble an Buildwell Storage Shed?
What kind of foundation do you recommend for my new Buildwell shed?
Each of our shed kits comes with detailed print instructions. However, if you have any questions or problems while assembling your building, you can always contact our office. One of our team will be happy to assist you!

Do I need a permit for a Buildwell Metal Storage Shed Kit?
In most cases and building less than 10’ x 10’ do not require local zoning approval. But to be sure for your area check with your local building regulator or talk to your nearest Ace Hardware store.
How close to the property line can I build my Storage Shed Kit?
If building your storage shed at the side of the house and under the eaves of your house nor restrictions apply but make sure you have sufficient roof for doors to open.

If building a shed below the height of your garden fence or wall there should be no issues if you shed is lower than the wall or fence height.

If you have any doubts check with your neighbor, your nearest Ace Hardware store or local building authority.
Do Buildwell Metal Storage Sheds need a floor?
The first thing to consider is the location of your shed, e.g., will your shed be free-standing away from walls or fences, or will it be positioned adjacent to a house wall or fence?

For a free-standing shed, there is no doubt the best foundation for your Buildwell Shed is a reenforced concrete slab 4” thick and 4” inches wider and longer than your shed, with edges beveled top to stop rain- water ingress. A concrete slab will provide a solid level base for your shed to be anchored.

If you are building your shed against a house wall or fence, then there are much easier and lower cost options.

(Note: Most Buildwell Sheds particularly the low-profile horizontal sheds and the SLIM shed range have sloping roofs that fall from back to front, this forces rainwater away from your house or fence foundations). 

The simplest and cheapest option is to prepare a flat level surface 4” wider and longer than your shed, where you will position your shed. Then place at each corner and at the center wall, front and back a 12-18” garden paver. Make sure these are level. 

Once your shed is in position you can infill the shed floor with garden pebbles, these will keep your stored items high and dry. If you prefer to add a flat wooded floor then add a few more garden pavers in the down the center of your shed and then add a Buildwell Floor Frame Kit (available as an additional item from acehardware.com and these will act as bearers for the wood floor of your choice.
USING & MAINTAINING YOUR SHED
What is the Warranty for Buildwell Metal Storage Sheds?
Assembling a shed kit should take one to three days depending on the size of the building and your construction expertise.
Can Buildwell Storage Sheds be painted?

Buildwell Sheds are made from steel coated with a Zinc alloy rust inhibitor and a color paint coating. Painting is not required providing these coatings are not damaged or scratched.

If you prefer a different color, then Buildwell metal storage sheds can be painted with an exterior grade paint (acrylic is fine) designed for use on exterior metal surfaces.

Just like any exterior painted surface we recommend a regular wash down with clean tap water.

ALL SHEDS IN COASTAL AREAS EXPOSED TO SALT AIR SHOULD BE HOSED DOWN REGULARLY!

What can you store in a Buildwell Metal Storage Shed?

Both horizontal sheds and vertical sheds have their uses depending on what is being stored and why. Many tall sheds are underutilized and the headroom inside the shed is often not used, however where longer tools like a rake, hoe or spade are part of your garden tool kit then a taller shed would work best.

For securely storing push bikes, a 6 x 3 low profile Buildwell Storage shed with two wide doors and a gas strutted lift-up roof is ideal. The same applies to wheeled garbage bins where they need to be protected from roaming wildlife like racoons, deer, rats’ mice and bear. Simile storing outdoor toys and cushions work well in a low profile shed.

The lift-up gas strutted, and 2 wide doors allow ease of convenient access as well as secure out of sight storage.

These sheds are ideal down the side of the house under eaves and out of the way.

The Buildwell 4 x 3 Lift up roof and drop- down front is perfect for Animal food storage, as pool pump housing, garden cushions and makes a perfect “potting shed” for gardening enthusiasts.

What should you not store in a Buildwell Metal Storage Shed
There are situations where an outdoor storage shed may not be the ideal choice.

It’s important to remember that a metal shed is NOT temperature controlled.  While they are built to be dry and stay that way, they do not control humidity levels in any way.

Additionally, leaks can happen. When choosing to store items in your shed, be sure they are things not likely to need a very controlled environment.

Here are some things to avoid placing in your shed: Photos, Paint and Glue, Clothing, Musical Instruments, Electronic equipment.
Can I use my Buildwell Storage Shed for safely storing Animal feed?
The 4 x 3 lift up roof, drop down front Buildwell Storage shed is ideal from protecting animal feed from the elements and from pets like rats, mice, deer, racoons and bears.

A word of caution if the food stuff is perishable a shed in direct sunlight will cause any feed to rapidly degenerate.

A storage shed inside a barn or farm building would be the best option.
How do you keep a Buildwell Metal Storage Shed from rusting?
The best way to prevent rusting is to ensure your shed is not “sitting” in water, ensure good ground drainage and from time to time ensure there is no soil or foliage sitting against the shed wall or collecting in roof or wall channels.

Keep these clear of all items where possible.

Give your storage shed a wash from time to time, a good hose down with clean water will do the trick.
Can a Buildwell Metal Storage Shed withstand severe weather?
Build-Well Storage Sheds are made from 0.3mm strong steel and are designed to withstand normal weather conditions when properly anchored.

When used under eaves and properly anchored your shed will stay put if your house wall does.

Having said that because every house is different and every state has different climatic conditions we cannot predict the damage that may be caused severe weather conditions like hurricanes or tornados.  In any event your shed would likely form part of your houses insurance policy.
What is the snow load of Buildwell Storage Sheds?
The snow load will vary according to the length and depth of your shed and also the roof pitch. 

We recommend 20lbs per square foot of roof area.  We would recommend sweeping the shed roof of excess snow over 12 -24 inches deep.

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